How Well Do You Communicate?
I ve noticed how many schools have difficulties that, when analyzed, are essentially communication problems. All organizations have to communicate externally and internally. As external communications affect enrolments, more effort is often put into external communications: PR, advertising, attendance at fairs and conferences, etc. than internal communications. A typical picture I receive is of a school where the administration exerts much effort in relating to its potential clients but often neglects communications with teachers. On the other hand, teachers and students relate well because they have direct communication. Students, unlike teachers, may also relate well to management and administration because clear channels are established to deal with their queries. But teachers and management may appear to be on opposite sides of the fence because no thought has been given to internal...